1. General
These Terms of Use govern the relationship between ТОО «Нурсат Темир» (the “Company”, “we”) and each person using the ASAR Market mobile application (the “User”, “you”). The Company is registered in the Republic of Kazakhstan, BIN 050140011106, address: 28G Toretay Street, Almaty 050050, Republic of Kazakhstan.
The App provides a construction-materials catalogue, product information, search, cart, delivery or pickup ordering, news and related features. Sales are also governed by the Public Offer and the Delivery, Exchange and Return Policy.
By using the App or tapping “Agree/Continue”, you confirm that you have read, understood and accepted these Terms. If you do not agree, stop using the App.
2. Users and accounts
The App is intended for adults with legal capacity. A minor may use it only with a legal representative and to the extent permitted by law.
Some features may require an account. You must provide accurate information, keep it current and not share access. You are responsible for account activity until you notify the Company of unauthorised access.
- do not impersonate another person or use another person’s contact details;
- do not bypass security, interfere with the App or scrape data automatically;
- do not submit unlawful, harmful or rights-infringing content;
- promptly report suspicious activity to support.
3. Catalogue, prices and orders
Product cards and other App materials are informational until the Seller confirms an Order. Current product names, key properties, prices in tenge, availability, delivery method and delivery cost are displayed before an Order is sent.
Images may differ slightly from actual packaging because of screens, production batches or design updates, but Goods must match their description and mandatory requirements.
Tapping the checkout button submits an Order and accepts the applicable terms. A sale contract is formed as stated in the Public Offer after the Order is confirmed.
4. Payments for physical goods
Available payment methods are shown at checkout. ASAR Market purchases are physical goods and are not paid for through Apple In-App Purchase or Google Play Billing.
If a payment provider is used, its terms may also apply. The Company does not store full bank-card details when they are entered on the provider’s secure page. The actual payment flow and providers must be stated in the Privacy Policy before launch.
5. Licence and intellectual property
The Company grants you a limited, revocable, non-exclusive, non-transferable and non-sublicensable right to use the App on a compatible device for personal or internal business purposes, subject to these Terms and applicable app-store rules.
The software, design, text, trademarks, graphics and databases belong to the Company or their respective owners. Copying, modification, reverse engineering, sale, rental and derivative works are prohibited except where the law expressly permits them.
6. Communications
Service messages about registration, security, Orders, delivery and changes to terms may be sent through the channels you provide. Marketing and promotional messages are sent only with separate consent and may be disabled in settings or through support.
An operating-system push permission does not by itself constitute consent to marketing.
7. Suspension and account deletion
The Company may temporarily restrict access when necessary for security, fraud prevention or to address a breach of law or these Terms. Where possible, we will notify you and provide a reasonable way to challenge the decision.
You may initiate deletion in the App at “Profile → Settings → Delete account” and through the published deletion page. Deletion and lawful retention of limited records are explained in the Privacy Policy and on the account-deletion page.
8. Availability and liability
We aim to keep the App available, but do not promise uninterrupted operation during maintenance, communications failures, third-party events or force majeure. Nothing in these Terms limits mandatory consumer rights or liability that cannot lawfully be excluded.
You are responsible for the accuracy of information you provide, lawful App use and device security. The Company is responsible for its breach to the extent provided by Kazakhstan law.
9. Apple and Google platform terms
For iOS, the licence is limited to Apple-branded products that you own or control under the Usage Rules, including permitted Family Sharing. The Company, not Apple, is responsible for the App, support, warranties, user claims, safety, legal compliance and intellectual-property claims.
If the App fails to conform to an applicable warranty, an iOS user may notify Apple; under platform rules Apple may refund the App purchase price, if any. Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it.
You represent that you are not located in a country subject to a U.S. embargo and are not on an applicable restricted-party list. You must comply with carrier and other third-party terms.
Google is not a party to the contract between the User and the Company and is not responsible for physical goods.
10. Changes
The Company may update these Terms when features, law or processes change. Where required, we will notify you of material changes in the App or by another available means before they apply. A new version applies from its stated date and does not remove rights that have already accrued.
11. Governing law and disputes
The law of the Republic of Kazakhstan applies. We first invite you to contact support and submit a written claim. This does not restrict a consumer’s right to contact a competent authority, a consumer-dispute pre-trial settlement body or a court under statutory jurisdiction rules.
The Kazakh and Russian versions are intended to be equivalent. The English version is an informational translation. In case of inconsistency, mandatory Kazakhstan law and the language of the particular transaction or request govern.
12. Contact
Company: ТОО «Нурсат Темир»; BIN 050140011106; address: 28G Toretay Street, Almaty 050050, Republic of Kazakhstan; phone: +7 (727) 233-67-55; e-mail: info@nurtaugroup.kz.